Help and support
Need help with your PeakPTE account, a practice session, or a billing question? Email us. We read every message.
Email us
Our support address is peakpte@818lab.com.
What to expect
Include the email on your PeakPTE account and a short description of the issue. We aim to reply within two business days. For urgent account access problems, say so in the subject line.
Account and practice
You can sign in, reset your password, and manage practice from the learner app. Use this page when something is blocked or unclear and you need a person.